support@workshopstop.com
+1 (929) 712-9853
Mon-Fri: 9 AM to 5 PM (EST)
Shipping policy
Shipping at a Glance
- Location of Shipping: United States only.
- Shipping Costs: Free on every order, no minimum.
- Cut-off: Order before 5:00 PM EST on a business day (Monday to Friday).
- Handling Time: 1 to 2 business days (Monday to Friday).
- In Transit: 6 to 8 business days (Monday to Friday).
- Estimated Delivery Time: roughly 7 to 10 business days (Monday to Friday).
- Courier: USPS, UPS, FedEx.
- International Shipping: We don't offer international shipping.
From Our Door to Yours
- We ship to any address in the United States and send everything out from inside the country. International shipping is not available yet.
- Order before 5:00 PM EST on a business day and processing starts the same day. Order after that, on a weekend or a holiday, and it starts the next business day.
- Packing your order and handing it to the carrier takes 1 to 2 business days.
- Carrier transit then runs about 6 to 8 business days, so from checkout to your doorstep plan on roughly 7 to 10 business days (Monday to Friday).
Carrier and Tracking
- Orders go out with USPS, UPS or FedEx, whichever suits the destination and package.
- Every carrier gives full tracking, and the carrier is locked in once packing starts.
- Your tracking number is emailed the moment your order ships and can take up to 24 hours to go live.
- Follow it on the carrier site or our Track Your Order page. No movement after 48 hours? Email us and we will check.
When a Delivery Runs Behind
We push to hit every estimate, but a few things sit outside our control:
- Rough weather or natural emergencies
- Carrier backlogs or volume spikes
- Busy holiday and sale periods
- An address that is wrong or missing details
Run into a real delay? Email support@workshopstop.com and we will chase it. If something shows up damaged, our Refund & Return Policy walks you through it.
Get in Touch
Need a hand with an order? The FAQs and Contact Us page are the quickest ways to reach us. We aim to respond to all inquiries within 1 to 2 business days.
Contact Information
Store Name: Workshop Stop
Address: 1 Media Crossways, Woodbury, NY, 11797, United States
Email: support@workshopstop.com
Number: +1 (929) 712-9853
Hours of Operation: Monday to Friday, 9:00 AM to 5:00 PM (EST)
We aim to respond to all inquiries within 1 to 2 business days.