Privacy policy

Privacy Policy

We take your privacy seriously. This Privacy Policy explains how Workshop Stop gathers, uses, shares and safeguards your personal information when you browse our site or place an order. Using the site means you accept the data practices set out here.

Data We Collect

We collect a few kinds of information so we can run and improve our service:

Personal Information

When you order, set up an account or get in touch with our team, we may collect:

Your full name
Email address
Shipping and mailing address
Telephone number
Billing address

Payment Information

At checkout your payment details, such as card numbers and billing information, are handled and secured by third-party payment providers. Your full card number is never kept on our servers.

Browsing and Technical Data

As you move through the site, we may collect on our own:

Your IP address
Browser type and version number
Operating system details
Pages viewed and time spent on each one
The site that referred you
Device specifications

How We Use Your Data

The information we gather goes toward these purposes:

Fulfilling and delivering your orders
Keeping you posted on orders, account activity or customer service matters
Refining our website, product range and support experience
Sending offers and marketing messages, which you can opt out of whenever you like
Spotting and stopping fraud
Meeting the requirements of applicable laws and regulations

Sharing Your Information

We never sell your personal data, full stop. Information is passed to outside parties only in these cases:

Service Providers: Companies that help us operate, such as payment processors, shipping partners, email tools and analytics platforms, receive only the data they need to do their job.
Legal Requirements: We may hand over your information where the law, a subpoena or a government request calls for it, or where doing so is reasonably needed to protect our rights, your safety or the safety of others.
Business Changes: Should Workshop Stop take part in a merger, acquisition or sale of assets, your personal data may move along as part of that deal.

Cookies and Similar Technologies

We rely on cookies and related tracking tools to improve your time on the site, study visitor traffic and tailor content. Cookies are small files saved to your device when you visit our website.

The cookies we use fall into these groups:

Functional Cookies: Needed for the basics, such as your shopping cart and login sessions.
Analytics Cookies: Show us how visitors use the site so we can find what to improve.
Advertising Cookies: Let us serve relevant ads and gauge how marketing campaigns perform.

You can change your cookie settings in your web browser. Keep in mind that turning cookies off may limit some features of the site.

Protecting Your Data

We put reasonable safeguards in place to shield your personal information from unauthorized access, change, disclosure or destruction. Those measures include:

SSL encryption on every page that transmits personal data
Payment handling through PCI-compliant third-party processors
Routine security checks and ongoing system monitoring
Access to personal data kept to staff who need it for their role

Even with these steps, no method of sending data over the Internet is fully secure, so we cannot claim that data security is absolute.

Your Privacy Rights

When it comes to your personal data, you have the right to:

Access: Request a copy of the personal data we hold on you.
Correction: Ask us to fix anything inaccurate or out of date.
Deletion: Ask us to erase your personal data, within whatever legal limits apply.
Opt-Out: Stop marketing emails at any point through the "unsubscribe" link in our messages or by contacting us directly.
Data Portability: Get your data in a structured, common and machine-readable format.

To act on any of these, reach us at support@workshopstop.com. For details on returns or order questions, see our Refund & Return Policy and Shipping Policy.

Children's Privacy

Our website is not meant for anyone under 13. We do not knowingly gather personal data from children under 13. If we learn that a child's information reached us without the right consent, we delete it promptly. If you think a child has shared personal information with us, let us know at support@workshopstop.com.

Revisions to This Policy

This Privacy Policy may change now and then to keep pace with how we operate, with new technology or with legal shifts. Any update is marked by the revised date at the top of this page. Checking back from time to time is a good idea. Continuing to use the site after a change means you accept the updated policy. With any questions about an update, please contact us.

Visitors Outside the United States

Your personal data may be moved to, stored in and processed in countries other than your own, in line with the relevant data protection laws. By using our website, you agree to your data being transferred to the United States, where our servers sit.

Contact

If you have questions or need assistance, we're happy to help. Visit our FAQs page or Contact Us directly.

Contact Information

Store Name: Workshop Stop
Address: 1 Media Crossways, Woodbury, NY, 11797, United States
Email: support@workshopstop.com
Number: +1 (929) 712-9853
Hours of Operation: Monday to Friday, 9:00 AM to 5:00 PM (EST)

We aim to respond to all inquiries within 1 to 2 business days.